Today Bert went for his 4th service at 30k miles, that might sound a little over indulgent on my part but he was in Thursday past for his 3rd service at my local dealer, had to book a collect for the Thursday as had some online work stuff to do prior to the Easter break, Bert departed at 9am and returned around 6, Friday was supposed to be Good but was quite bad for me as it took approx 7 hours to get Berts saddle realigned to my liking, Saturday came and I took the opportunity to check the oil where I settle Bert down for the night as it had been freshly changed and filled to the correct amount on the service and I could get my eye in on the dipstick, I was mildly concerned as the colour wasn't quite as golden as I was expecting, my thoughts leaning to "did they change the oil" when I ran a moist finger over the oil filter for it to return dusty confirming no oil change!! As it was only 10 am ish I called the dealer to dealer only to be forwarded to the service department twice with no reply and then I called every number they had to be greeted by an lovely lady that greeted with my name which I hadn't shared with them!! A further couple of hours ensued with numerous people that confirmed they didnt service Bert and that listening back to the call when I booked the service that I started the conversation "Good Morning, I would like to book a service please"!! It's been a path of fuckery today with the delightful service manager who was supposed to bring me a car out so I could go to work as per my contract of employment but didnt, anyhow!! Bert is serviced now and within 10k miles of the previous service but had to be parked all weekend to keep the warranty intact........Do all please check that the work you have paid for is carried out!!