GR86 Vehicle Security

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ninjin said:
Take it! I wish I got to that stage so quickly. I think they knew that if they didn't pay out now, you would go ombudsman anyway and waste their time and get to same result.

At least they got some common sense now. Nice payout for Xmas!
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Definitely.

I got an offer for ~£700 from the ombudsman, but I had to pay for the alarm and then claim it back from Toyota. I went through the ombudsman again and they've agreed to the same £500 payment instead, so I've got more flexibility for getting something fitted (e.g. Ghost).
 
Cubone said:
Definitely.

I got an offer for ~£700 from the ombudsman, but I had to pay for the alarm and then claim it back from Toyota. I went through the ombudsman again and they've agreed to the same £500 payment instead, so I've got more flexibility for getting something fitted (e.g. Ghost).
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well after the initial email received yesterday i have accepted and payment will be received within 14 days.
 
Delahorney said:
How about the wording? To ensure we all follow the same procedure as there’s now precedent. Thanks.
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“yeah but no alarm but yeah but no but there's this whole other fing called immobiler wot you dont know nuffin about alarm so SHARRUP! and tasha ses ur gay but dont listen to er cos she smokes weed and she's pregnant with darren's baby so SHAP up! Doesn't matter ne way coz we got one of dese gr86 but dis no alarm thing is RABBASH so giv uz 500 quid cos we is gurt macky”

On a more useful note, you don't really need to say much - I dropped them an email on 19 Dec saying I believe there is no alarm so how will you fix this, and they replied today offering me £500.
 
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Not sure if you might have just had a stroke or something whilst at your computer, but I wish you a speedy recovery over Christmas.

Edit: I have just done the same. Car was advertised with an alarm, doesn't have one, want to get a third party one fitted, looks like you're handing out £500.
 
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MatC said:
Got a reply from the ombudsman that toyota gb now offer to retrofit an alarm system and which dealer i want to take it to....I have 5 days to reply but not sure I want someone who don't know what they're doing working on my car !!
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@MatC Do you have any more info regarding this? It appears you were offered an alarm to be fitted by a Toyota dealer. Others are being told thats isn't possible. Was that just a mistake in the wording that the ombudsman used?
 
sim61 said:
@MatC Do you have any more info regarding this? It appears you were offered an alarm to be fitted by a Toyota dealer. Others are being told thats isn't possible. Was that just a mistake in the wording that the ombudsman used?
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With all the activity going on, I messaged TUK directly few days ago as I didn’t get anything further from the ombudsman. Just got a reply today confirming that fitting an alarm is not possible , no explanation why I was told otherwise. They however only offered 250 despite me saying I’ve heard others being offered 500. The said it was a case by case basis and that they wouldn’t offer any more. Couldn’t be bothered arguing with them anymore and just gave them my bank details!
 
MatC said:
With all the activity going on, I messaged TUK directly few days ago as I didn’t get anything further from the ombudsman. Just got a reply today confirming that fitting an alarm is not possible , no explanation why I was told otherwise. They however only offered 250 despite me saying I’ve heard others being offered 500. The said it was a case by case basis and that they wouldn’t offer any more. Couldn’t be bothered arguing with them anymore and just gave them my bank details!
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Thanks for clarifying. Shame about them not increasing your offer though.
 
MatC said:
With all the activity going on, I messaged TUK directly few days ago as I didn’t get anything further from the ombudsman. Just got a reply today confirming that fitting an alarm is not possible , no explanation why I was told otherwise. They however only offered 250 despite me saying I’ve heard others being offered 500. The said it was a case by case basis and that they wouldn’t offer any more. Couldn’t be bothered arguing with them anymore and just gave them my bank details!
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I am in a similar position to you regarding the ombudsman. Their response is an offer of £250 which I rejected and then the latest is that they had identified it as a more complex case and need up to a further 90 days to consider it!

Judging by the activity on the Facebook group, the floodgates have well and truly opened on this issue.
 
I got my payout into my bank account on the 24th. Nice start to the xmas hols!

All in all it took me 12months to get to settlement. First application to ombudsman they filed it incorrectly so had to start a new case during summer. It was all static until around late November when I got the first £250 offer which I refused and subsequently upped to £500 which I accepted.

MERRy XMAS EVERYONE!
 
Email sent along with my GR86 VIN homologation & specs details which show alarm + immobiliser under Anti-Theft line. Thanks to all for the great insights and knowledge under all areas of GR-ZOO.
 
So had some post turkey dinner downtime and have read up on this post. Am surprised it has no alarm and guess would not have known until someone had tried to steal it which would have been too late. Fair enough if they had forgotten about the parking sensors, which is a separate thread altogether.
Looks like the e-mail to contact is [email protected].
Has anyone had any success getting any help who were in the initial batch from 2022 or is it only those who purchased recently?
Cheers
 
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