GR86 Vehicle Security

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Got a reply from the FO, not a good one either! :mad: £100 compensation is acceptable apparently. I will pen a strong response today (I have 2 weeks) and pick some serious holes in his findings, which I believe there are.
 
There were a few on here that said they were looking into a small claims action, did anything come of that?
 
A bump for my last query about small claims, anyone done it?

They haven't budged on their paltry offer of £100 and they want me to accept or reject it, so I'm wondering whether to take it and just buy a steering lock with it or try and take it further if possible.

Any collective thoughts?
 
v8s said:
A bump for my last query about small claims, anyone done it?

They haven't budged on their paltry offer of £100 and they want me to accept or reject it, so I'm wondering whether to take it and just buy a steering lock with it or try and take it further if possible.

Any collective thoughts?
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For any small claim, you need to be clear on the amount you are claiming. So in this case, the cost of having an alarm fitted to take the car up to the spec it should have been. If you accept their offer, all bets are off and you will have no further recourse.

I’d say there is an excellent chance of succeeding with a small claim here but as mentioned, you need to be able to put a figure on it and show how you arrived at that figure.
 
v8s said:
A bump for my last query about small claims, anyone done it?

They haven't budged on their paltry offer of £100 and they want me to accept or reject it, so I'm wondering whether to take it and just buy a steering lock with it or try and take it further if possible.

Any collective thoughts?
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I concur with Diggler.

I am a little behind you with the ombudsman but think it's worth a go with the SCC. I have used it before, albeit a long time ago, and their views are pretty cut and dry.
 
Vistalite said:
I concur with Diggler.

I am a little behind you with the ombudsman but think it's worth a go with the SCC. I have used it before, albeit a long time ago, and their views are pretty cut and dry.
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Don't know, at this rate the UN, NASA and the Illuminati should be involved...
 
Conscript said:
I've seen a recent post on the Facebook group suggesting that our vehicles don't come with an alarm, but only an immobiliser.
I thought it must just be a mistake - but it occurs to me that several times I have locked the car with the windows open while its been hot, and the alarm hasn't been set off. Usually I'd expect air movement within the cabin to trigger it.

Anyone actually heard their alarm go off?
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On car has “No Alarm”…. Apologies if already covered and answered previous. Our Handbook says how to active the Alarm, I tried that procedure and nothing beeped or happened.
 
All Toyota UK supplied GR86 do not have alarm. Forget what the sales literature or user manual says.
 
ninjin said:
All Toyota UK supplied GR86 do not have alarm. Forget what the sales literature or user manual says.
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Ok. My Tests concurs and agrees. No Alarm. Very disappointing and poor.

So U.K. Alarm is NO. U.K. Deadlocking is YES.
 
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No Alarm on U.K. GR86, despite what specs and handbooks says there is no alarm, that’s a disgrace and very poor 🙄.
 
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No Alarm…. Use the Forum collectiveness. We have established here that the lack of a stated by Toyota alarm is common across us U.K. GR86 buyers. It’s false trading to state a car has an alarm when there evidence shows there is none. (I wondered why the set alarm up on and turn on procedure in the handbook didn’t work or even beep). I asked my dealer to active the alarm when they had it in to waken up the tire pressures monitoring that wasn’t working on collection. It’s shoddy and bad that we have been deceived by Toyota. Toyota U.K. needs to tackle Toyota Japan. Keep the pressure on Toyota. Cheers.
 
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I received a copy of the correspondence that the financial ombudsman has sent to Toyota Financial Services in relation to my complaint and it certainly doesn't hold back. It confirms with misrepresentation and demands various things including ending the agreement, handing the car back, etc. etc.

It is not something I considered but will likely extract a better response from TFS.
 
Vistalite said:
I received a copy of the correspondence that the financial ombudsman has sent to Toyota Financial Services in relation to my complaint and it certainly doesn't hold back. It confirms with misrepresentation and demands various things including ending the agreement, handing the car back, etc. etc.

It is not something I considered but will likely extract a better response from TFS.
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Please keep us posted. Hope helps. Good luck. Best wishes
 
Vistalite said:
I received a copy of the correspondence that the financial ombudsman has sent to Toyota Financial Services in relation to my complaint and it certainly doesn't hold back. It confirms with misrepresentation and demands various things including ending the agreement, handing the car back, etc. etc.

It is not something I considered but will likely extract a better response from TFS.
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Would be good to see an extract of the ombudsman’s response. I think a message to Toyota directing them to remedy the situation to your satisfaction or have the car back would produce a more productive response 🙄
 
Diggler said:
Would be good to see an extract of the ombudsman’s response. I think a message to Toyota directing them to remedy the situation to your satisfaction or have the car back would produce a more productive response 🙄
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The wording from the FO to TFS in their correspondence covers this, so no need for me to repeat this to them directly.
 
Vistalite said:
The wording from the FO to TFS in their correspondence covers this, so no need for me to repeat this to them directly.
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So what happens now? Is it just a case of waiting for Toyota’s response?
 
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