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Finally some movement in my purchase status ...

Order confirmation email 20/4 @ 10.26
Vehicle showing via website and MyT app as Processing Order - 'Congratulations , the order for your new car has been processed and the factory has received the details'
No phone call recieved from Online Sales Team as yet
No ETA for delivery as yet.
That's sounds positive, fingers crossed I might get some movement soon confirmation was @ 10.28 but won't be holding my breath! If the car is as good as Toyota's communication the internet will be awash with nearly new ones for sale next year ☹️
 
Finally some movement in my purchase status ...

Order confirmation email 20/4 @ 10.26
Vehicle showing via website and MyT app as Processing Order - 'Congratulations , the order for your new car has been processed and the factory has received the details'
No phone call recieved from Online Sales Team as yet
No ETA for delivery as yet.
Great news ! Probably mine will be updated within this week.
 
So it's 2 weeks since we all put our money where our mouth is & put a deposit down on a car we haven't seen or driven & for me since the 20th I've had zero communication from Toyota, part of me really wants to call them & ask what's going on, but I'm holding fire as from what we've been led to believe it's a very small overworked team & they will get to you eventually, but how hard would it be to put something on there website explaining what's happening?
Can't help but feel unhappy that they've taken a £1000 of us all & a lot of us have heard nothing since, or am I just being a grumpy old sod?

I emailed them yesterday. I am the last order to process and they said I would hear from them end of next week best case. Could be the week after.

Ergo I would say most should have heard in the next fortnight.

Hope that helps!
 
I had an email after my live chat last week

'Please rest assured, your car has been ordered and you are in the queue to be contacted for your welcome call. The timing of the welcome call does not effect the lead time of your car in any way'

So as some people have said if you've got an ORCA you are in, but I agree it wouldnt have been hard (and would have taken a lot less resource to just send that to all, instead of fielding calls). Do think there was some element of Toyota UK trying to create 'hype' much like swatch did with the moonswatch, buts its not a 200 quid bit of plastic.
 
I had an email after my live chat last week

'Please rest assured, your car has been ordered and you are in the queue to be contacted for your welcome call. The timing of the welcome call does not effect the lead time of your car in any way'

So as some people have said if you've got an ORCA you are in, but I agree it wouldnt have been hard (and would have taken a lot less resource to just send that to all, instead of fielding calls). Do think there was some element of Toyota UK trying to create 'hype' much like swatch did with the moonswatch, buts its not a 200 quid bit of plastic.
I can see the point of “hyping“ something up if you’ve got thousands of them sat in a warehouse looking for a customer but at the moment virtually all car manufacturers cannot meet demand for whatever it is , Ford have almost sold the entire 2022 U.K. allocation of the Fiesta already 🤷‍♂️
 
I have a confirmed order/orca number @10:28 20/04 but no call as yet.

It would appear that Toyota UK were expecting a lot of interest but were not prepared for the rate of sale which was more akin to trying to secure tickets for a concert than a £30k car. It's uncharted territory for us as buyers and for them as sellers but if nothing else it's exciting and I'm just thankful that I'm in with a chance of securing one of these highly sought after cars.
 
Makes sense, no point having a huge team for what is no doubt an abnormal and very temporary spike in sales

Ill be furious if I get a 2023 slot. I may cancel even
I'll be furious as well but the longer we wait for the call then I think next year looks more likely, would probably wait until spring 2023 but beyond that will seriously consider cancelling
 
I can see the point of “hyping“ something up if you’ve got thousands of them sat in a warehouse looking for a customer but at the moment virtually all car manufacturers cannot meet demand for whatever it is , Ford have almost sold the entire 2022 U.K. allocation of the Fiesta already 🤷‍♂️
Yep seems like that's the new marketing way, watches,trainers,cars. Put it this way they've sold 12-13million pounds worth of cars and not had to do pay any TV, billboard/ pay an 'influencer' like they did with the Yaris
 
Woohoo communication from Toyota, email welcoming me to Toyota Buy Online reminding me to upload my license if I haven't already done it (did it on the 20th) will get a phone call in the next couple of weeks, I'm thinking I should have had this email 2 weeks ago? But hey it's communication!
 
Woohoo communication from Toyota, email welcoming me to Toyota Buy Online reminding me to upload my license if I haven't already done it (did it on the 20th) will get a phone call in the next couple of weeks, I'm thinking I should have had this email 2 weeks ago? But hey it's communication!
When is your order confirmed?
 
Double woohoo, got the toyota call today, very helpful - they already knew I was going to ask for the plates to be stuck on as others on this forum have asked. :LOL:
As others have said, it's the person who e-mailed you who call. My order was 10:09.
You should get your call soon.
The caller was really helpful, answered all my queries and completely put my mind at ease....
 
Double woohoo, got the toyota call today, very helpful - they already knew I was going to ask for the plates to be stuck on as others on this forum have asked. :LOL:
As others have said, it's the person who e-mailed you who call. My order was 10:09.
You should get your call soon.
The caller was really helpful, answered all my queries and completely put my mind at ease....
I haven't had a "person" email me I have only had the 2 automated emails on the day of order.:unsure:
Did the give an indicated delivery time?
 
Just had a call from Toyota, they quoted me end of Aug/start of Sept delivery for mine! My order was confirmed at 10:10 am. Fingers crossed they will get round to calling you all soon!
Same quote for delivery times - apparently we are the first batch!
 
Just had a call from Toyota, they quoted me end of Aug/start of Sept delivery for mine! My order was confirmed at 10:10 am. Fingers crossed they will get round to calling you all soon!
10:11 here can expect mine soon then, will be very happy to get it over with and have everything done on my end.
 
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I haven't had a "person" email me I have only had the 2 automated emails on the day of order.:unsure:
Did the give an indicated delivery time?
Me too! Keep refreshing my Toyota account and app just in case, but nothing yet. Though my confirmation was 10.44 so I think it'll be a while before I hear anything 😂
 
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