GR Yaris First service.

wheat27

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First service. Took 50 minutes and I'm now £300 lighter. £184 labour for 50 minutes work come on Toyota your taking the piss.
 
well thinking £300 for a oil change is ok,me thinks you must have far to much money. And as for warranty
Not worth the paper there wrote on, warranty covers very little,any mod to your car you will get jack. I'll pay same as everyone but it does grate a bit.
 
Well I must have too much money then.
I intend to take advantage of my 10 year warranty by keeping my car completely standard.

If you do the same you too could be happy like me.

😉👍🏼
Don't think it's a 10 year warranty. I read it as 3 or 5 and then an additional year for each service up to 10 years 100k. You don't even need a previous service history to qualify.
Toyota could withdraw offer at any time. It's just a year warranty after each service.
 
Yep.
So if you have it serviced at a dealer you effectively have a 10 year warranty.

Seems pretty straightforward to me.

👍🏼😊
Yes, Agree
But only if the offer is continued for 10 years. If that deal is withdrawn then you have a year from date of last service.
 
Well you get 5 years standard warranty with the car,so I think it will be going to a independent garage in the future. One I can stand and talk to the fitter as he's pouring the oil in. I only do 2 to 3k a year makes me wonder if they actually changed the oil. Come on 50 minutes for a full service,and that's with a wash and hover out, sorry Toyota poor.
 
Good evening Ladies and Gents . My car is going in for its first "service " Monday . its has a whopping 670 miles . I will have an engine (and filter ) front diff, rear diff , gearbox and transfer box oil changes :geek:. If they all exist . Im old skool . I will let you know the damage 🤣. Hope you all have a GReat Sunday
 
Well you get 5 years standard warranty with the car,so I think it will be going to a independent garage in the future. One I can stand and talk to the fitter as he's pouring the oil in. I only do 2 to 3k a year makes me wonder if they actually changed the oil. Come on 50 minutes for a full service,and that's with a wash and hover out, sorry Toyota poor.
Actually anything ordered after they announced this up to 10 year warranty deal only gets a 3 year warranty as they changed that at the same time. Can't remember exactly when that was but it wasn't too long after I ordered in March '21.
 
Guess you lot over-servicing have every intention of keeping your cars for life then? Not sure why you’re bothering if you want out before it’s turned 10. Agree, £300 for an oil change at Toyota which takes less than an hour is crazy.
 
Do not get me wrong the car is a good little car ,but the servicing cost for one is a bit of a piss take,and it all boils down to the over hype the car got. My last three cars 19 plate fiesta st brand new and it cost me £19 250 then I put revo stage 1 on it 250 BHP proper value for money and a great car. Then I got a Alfa Giulia quad and a 5 year service plan just over 1200 qid for basically a super car ,yet Toyota 3 year service plan over 1400 qid for a hot hatch with an extra diff,joke.
 
Do not get me wrong the car is a good little car ,but the servicing cost for one is a bit of a piss take,and it all boils down to the over hype the car got. My last three cars 19 plate fiesta st brand new and it cost me £19 250 then I put revo stage 1 on it 250 BHP proper value for money and a great car. Then I got a Alfa Giulia quad and a 5 year service plan just over 1200 qid for basically a super car ,yet Toyota 3 year service plan over 1400 qid for a hot hatch with an extra diff,joke.

IMG_20220925_123200~3.webp
 
I do a 120 mile round trip to RRG Macclesfield for servicing and I can’t fault them at all, they have been brilliant. All the service department and all the technicians have time for you and explain the whole process.
I actually look forward to going there and getting the car pampered, after many years of being shafted by Subaru independents I can honestly say I’m over the moon to be back in a Toyota.

👍🏼
Interesting to read your thoughts on RRG Macclesfield. I have found myself thinking of doing this after my plan runs out at Bradford as it will be a shorter trip for me.
I have had new Toyotas in the past that have had very expensive repairs done under waranty without a problem. If I had to have paid them myself I would have left Toyotas a decade ago.
Now, I assume with a new car there could be serious problems show their face in years down the line.
The warranty is my best friend and I will not mod my car if it affects the warranty.
Toyota have been very clever offering 10 years warranty if serviced with them as this will give buyers confidence when buying second hand. Prices will hold up better due to this. I doubt they will drop this 10 year offer. It would destroy their reputation after making it such a big deal with buying a Toyota.
If you have a used car out of warranty and look for after market warranty you will get a shock and the small print needs to be understood.
How I see it is after the initial warranty runs out I will be paying approx £950 for 2 years service and safety checks. I look at it as two thirds for the servicing and one third for the warranty payments which have clearly been built into the price. I won't be paying £300 for a service as probably £100 of that is for the warranty - which is a type of insurance.
I am looking at extending my service plan to cover the nine years so I get the full 10 years warranty before any price rises next August. I will consider driving over to Maccs from Bradford.
If you want warranty then I think it is a good deal especially on a car that could have eye watering repairs. If not then mod the car and stop servicing at Toyota and save the money. It is everyones choice.
 
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As discussed earlier , All the oils changed , engine and filier, diff, transfer and gearbox , first 6 month safety check , some sort of free ECU recall upgrade and a hire car for the day , £375 ,I think that was ok . I would not describe this act as over servicing , more like care and appreciation

Personally its worth it as i hope he will see me out . Sure. I would like to save cash and change the oils myself as i do normally , but Its all part of the deal of running a new car whilst im paying for it to keep warranty intact . When he gets to a certain age I will look forward to self service . Hope this helps your budgeting .
 
... I look at it as two thirds for the servicing and one third for the warranty payments which have clearly been built into the price. I won't be paying £300 for a service as probably £100 of that is for the warranty - which is a type of insurance....
For context, I'm greatful for Toyota offering this great car to us, as well as this groundbreaking warranty. Also, I'm careful when it comes to modifications so as to not invalidate elements of the warranty that I consider valuable (eg costly items like the engine).

At the same time, I think it's important to keep to our role as customers and not make assumptions to justify whatever Toyota GB and franchises throw at us.

When I'm issued an official Toyota invoice with a breakdown of what constitutes a total cost of £300 for a service, then that's the only accurate info I'll use to make a judgement on that cost. Assuming that £100 or any other amount out of those £300 is warranty cost built in is arbitrary. If Toyota said eg £200 for the service and an optional £100 for an extra year of warranty, that would be a different story.

To make my point clearer, if someone buys the car new and pays £300 after a year for a service, surely there shouldn't be any charge for any gimmicky 10-year warranty as the car would still be covered by the industry standard 3 or 5 warranty.

Even if Toyota actually accounted for some of the service money to fund their cost for warranty claims costs, if £190 was charged at the time when the 10-year warranty had been announced, surely £190 was enough to cover all that. So, why the over-50% £110 increase afterwards?

I'm concerned that in reality the huge price increase was due to three factors:
  • Almost all cars were sold while the UK service costs advertised were £165 for the cheaper service and £300 for the more expensive ones. These raised to £300 & £450 only after Toyota had taken deposits that rendered the car sold out
  • Toyota realised in practice that serving the GRY isn't as straightforward as most other Toyotas and customers aren't as indifferent as for other models (eg I don't thing many customers question what engine oil goes in other a Toyota models, while this has been a constant headache both for Toyota garages and GRY owners).
  • EDIT: I don't know if/what part of servicing mibyvwe pay may go towards Toyota costs to cover warranty claims, but surely they felt more confident charging more for servicing now that it has the added perk of the extra year (up to a total of 10 years, or however it works) warranty.

... All the oils changed , engine and filier, diff, transfer and gearbox...

Reports mention most of the non-engine flushed oils only showing clearer after almost 10k miles.

So, I would keep changing these, also for longevity of the 2x Torsen diffs.

After 10k miles I would still have the transfer and rear diff oils changed more frequently than Toyota require, as these boxes are tiny and there's a lot going on in there.
 
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For context, I'm greatful for Toyota offering this great car to us, as well as this groundbreaking warranty. Also, I'm careful when it comes to modifications so as to not invalidate elements of the warranty that I consider valuable (eg costly items like the engine).

At the same time, I think it's important to keep to our role as customers and not make assumptions to justify whatever Toyota GB and franchises throw at us.

When I'm issued an official Toyota invoice with a breakdown of what constitutes a total cost of £300 for a service, then that's the only accurate info I'll use to make a judgement on that cost. Assuming that £100 or any other amount out of those £300 is warranty cost built in is arbitrary. If Toyota said eg £200 for the service and an optional £100 for an extra year of warranty, that would be a different story.

To make my point clearer, if someone buys the car new and pays £300 after a year for a service, surely there shouldn't be any charge for any gimmicky 10-year warranty as the car would still be covered by the industry standard 3 or 5 warranty.

Even if Toyota actually accounted for some of the service money to fund their cost for warranty claims costs, if £190 was charged at the time when the 10-year warranty had been announced, surely £190 was enough to cover all that. So, why the over-50% £110 increase afterwards?

I'm concerned that in reality the huge price increase was due to three factors:
  • Almost all cars were sold while the UK service costs advertised were £165 for the cheaper service and £300 for the more expensive ones. These raised to £300 & £450 only after Toyota had taken deposits that rendered the car sold out
  • Toyota realised in practice that serving the GRY isn't as straightforward as most other Toyotas and customers aren't as indifferent as for other models (eg I don't thing many customers question what engine oil goes in other a Toyota models, while this has been a constant headache both for Toyota garages and GRY owners.



Reports mention most of the non-engine flushed oils only showing clearer after almost 10k miles.

So, I would keep changing these, also for longevity of the 2x Torsen diffs.

After 10k miles I would still have the transfer and rear diff oils changed more frequently than Toyota require, as these boxes are tiny and there's a lot going on in there.
To counter that though, the diffs and transfer case are sealed and self contained, the oil is going through heat cycles and shearing, but it is not picking up contaminants through interaction with fuel and combustion deposits the way the engine oil is.

The service department thought I was a nutcase for asking for the diff oils to be changed at the first service, they asked me three times if I was sure I wanted to do it!

It certainly can’t do any harm to change them as often as you like, but for normal road use the recommended service intervals are probably fine. Changing them gets added to the £300/£450 service cost, making it a pretty expensive annual service cost.
 
For context, on the matter of service costs...

In 2010 I bought a new, base model Fiat Panda for a £4,995*, pretty much the cheapest new car you could buy at the time.

In 2012 I took it to the nearest franchised dealer, Perrys in Amersham, for its first B service and they wanted to charge me £349!

A bonkers 7% of its purchase cost for not much more than an oil and filter change. On a 1.1 hatchback 🤪

I expressed my bemusement that they thought this was justifiable, but they wouldn't budge so I told them to sling it and went to another dealer who charged pretty much half that.

So in comparison, maybe the GRY costs are fairly reasonable :D

*Bought using a scrappage trade-in of £2k on an MOT-less K11 Micra, I sold the Panda after three years for £3,200. Great bit of business!
 
My mum is still paying Hyundai to service her 2009 i10 and the last oil change was £150 (after haggling).

If you wanna play at the $100 table don't be surprised if you have to pay £300 for a service.
 
@Steve you're making good points.

... the diffs and transfer case are sealed and self contained, the oil is going through heat cycles and shearing, but it is not picking up contaminants through interaction with fuel and combustion deposits the way the engine oil is....
Yes, but the Torsens effectively create contaminants during the first miles of running (which can be first thousands of miles; nothing to do with the 621 miles of running in the car as a whole) which can damage the mechanisms if left inside that sealed environment. So even for normal use, initial changes at eg around 2k, then 6k, then 12k miles make sense to me, especially given the state of flushed oils I've seen (happy to share links) and reports that these started coming out visibly clearer only as the car approached 10k miles.
...
The service department thought I was a nutcase for asking for the diff oils to be changed at the first service, they asked me three times if I was sure I wanted to do it!
...

Same with me. However, at the same time they also told me that it can't be true that gearbox and front diff oils are linked. After working on the car, they said that what I, the nutcase, had told them was in fact correct.

... for normal road use the recommended service intervals are probably fine. Changing them gets added to the £300/£450 service cost, making it a pretty expensive annual service cost.

I would argue that the recommended service intervals are laughable. I mean, air filter change every 24k miles or 4 years; really? And to pay £300 and £450 for services until then and not get an air filter change included is scandalous. I'm no mechanic and only have the car for normal road use, but I wouldn't be comfortable with my car following the standard Toyota service schedule.

Fair point about the added cost; I'm not comfortable with that either. The GRY is not as cheap to run as they made it to seem initially. Unless you don't care about it or don't know how stuff works or don't want to know. I guess, if it's a garage queen doing 500 miles a year, the standard service might be OK, but I still wouldn't use their engine oils.

As for cost in the more general sense, it's not just the monetary cost. It's also the time and effort we put on researching on forums like this one, trying to convince certain Toyota people that we want all these oils changed early, being treated with a dangerous combination of ignorance and arrogance (eg, I've been told in a rather confident tone by numerous Toyota dealership helplines that the car should have its first service at 10k miles) and so on.
 
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