Hi picked mine up in Grey yesterday from Jemca Bracknell , while filing up at the petrol station 350 yards from the dealer just 3mins after collection a women in 4x4 reversed into front end !Gutted - damage is to bumper but expect will take some time for replacement. Anyone have any experience of spares yet ?
Body repair and insurance used to be my thing,
I suspect repair-cycle-times [for non-fault incidents like yours] are driven by repairers/insurers/aggregators exploiting non-fault hire car provision, not parts availability.
I had an identical incident with one of the first Audi S3’s.
Used an Audi approved bodyshop was forced to accept a Cayman replacement hire car [just wanted mine back]
When the S3 was returned it had an additional 710miles on the odometer.
Turned out the bodyshop manager had been driving the S3 for 7 of the 9 weeks I was without it.
To top it all, the repair was substandard.
Heads rolled.
BTW I’ve seen a few comments on the forum about trackers and dash cams. My recommendation is get a tracker and a front/rear dash cam.
Anyway, repair cost was sub £2,300. Hire cost over £7,000 - I was appalled.
If the accident had been my fault [with no hire car involved] the bodyshop would have been able to turn the job around in 4.5 days - perhaps less.
Parts should take no longer than 18 days - even if they have to come from Japan.
However, sometime there will be genuine reasons for parts delay. For example, we needed a steering wheel for an XK8 and couldn’t get it. Jaguar insisted they couldn’t provide one without stopping the production line - in the end that’s what they did.
Don‘t be disheartened, the UK vehicle repair industry is one of the best and predominantly populated by hard core car enthusiasts, I’m sure they’ll do you proud.
As for insurers and aggregators? Those f****** can….