GR86 GR86 Delivery Tracking and Collection thread

[Tony458]

Yeah, its a good point.

I had the “call” ages ago from Toyota GB, who said they would get my supplying deal to give me a call to introduce themselves within the next few days.

Not heard diddly squat since which doesn’t bode massively well.

 

[KobayashiMaru86]

My dealer never phoned me either. I phoned them and they still don't see anything. If they are getting PDI'd in Derby I don't see why they can't deliver to house.

 

[robster]

Just checked my order for the first time in weeks…comes up with ‘translation missing’…but then in next line says ‘approved’ ?? Any ideas what that means ?

Have you tried looking at the information via the web browser Dev tools ?

 

[cakper]

I had 2 phone calls with my dealer (Beadles, Gillingham), one initiated by them, and one by me. The first one was by them to say hello and let me know that they see the car and should be arriving by the end of June.

Last week I called them to ask if they see anything in their system - but they don't. When I told them that I can see in MyT that the car is in Derby, it was news to them, but they told me in such case they will be expecting the car any day now. The salesman seemed a bit frustrated with the lack of comms from Toyota Online but also rung them to chase to send me some updates. Maybe I will ring the online team and see if they have any more info.

 

[robster]

My dealer never phoned me either. I phoned them and they still don't see anything. If they are getting PDI'd in Derby I don't see why they can't deliver to house.

I believe the PDI is now done at the dealer. I asked Toyota UK about this before ordering as I'd been offered to the keys to a damaged GRY last year after it was PDIed in Derby and presumably damaged in an unauthorised "road test" when in the possession of the dealer. They told me that the process has changed to protect cars from something similar happening.

 

[Dal3D]

Most of the time the vehicle is not taken out of transport mode (Normal Auto industry procedure from alarms, connectivity..etc going fully live) until its reached the PDI stage, by that time the customer / Finance company has transferred the payment for the car. After payment transfer PDI is usually done, My Toyota APP kept notifying of every movement with Car door open, engine ON.... so hopefully you will know once the PDI is done as the GR86 will be shown under Owned (now it will be in Purchased tab) in the MY Toyota APP.

If you've got the VIN from the developer hack online, you can add it to your "Owned" on MyT already. Mine is.

 

[Conscript]

I've still not had any updates in the app or on Toyota Online portal, where it shows as order processing with no ETA, but I spoke to my dealer who confirmed the estimated delivery date has moved forward to 12/08/22 on their system, so looking promising. I'd expect if there were supply issues it would have moved back or not at all.

Off the back of this, I emailed my dealer this morning, just to see if they might have access to any further details. Response was that they recommend it best to speak to Toyota Buy Online as they manage the order. Not sure I'll bother, seems they aren't very responsive as they're pretty slammed at the moment. Bah.

 

[Conscript]

I had 2 phone calls with my dealer (Beadles, Gillingham), one initiated by them, and one by me. The first one was by them to say hello and let me know that they see the car and should be arriving by the end of June.

Last week I called them to ask if they see anything in their system - but they don't. When I told them that I can see in MyT that the car is in Derby, it was news to them, but they told me in such case they will be expecting the car any day now. The salesman seemed a bit frustrated with the lack of comms from Toyota Online but also rung them to chase to send me some updates. Maybe I will ring the online team and see if they have any more info.

Same dealer as me. Seems emailing them for more info was pointless then, if they don't even know that your car is already in the country.

 

[Mantho]

If you've got the VIN from the developer hack online, you can add it to your "Owned" on MyT already. Mine is.

That's interesting to know that MY T App is allowing you to do that, as for my other Toyota transitioned from purchased to owned few days before Delivery when dealer did the PDI. For that 2 days the My T app sent me notifications for every single change on the car. For now i don't want all that info

 

[GR86GRY]

That's interesting to know that MY T App is allowing you to do that, as for my other Toyota transitioned from purchased to owned few days before Delivery when dealer did the PDI. For that 2 days the My T app sent me notifications for every single change on the car. For now i don't want all that info

It lets you add any VIN and show it as 'owned' but you need to prove ownership with details off the V5 before (I presume) we'll get the details and updates you're talking about .

 

[mutix]

Called Toyota GB for an update - was promised a monthly call update, but haven't heard from them since 25 of April.

Virgo Leader batch, apparently cars stuck in port, which is weird since when I inspect the MyToyota website, it says that vehicle left location same day it arrived at the port...

Been advised car will be ready to pick up 2nd half of July / towards the end of it (again, Inspected ETA says still 6th of July). They will contact me again somewhere near the delivery - hope not to tell me about a possible car recall .

 

[Kosh]

Called Toyota GB for an update - was promised a monthly call update, but haven't heard from them since 25 of April.

Virgo Leader batch, apparently cars stuck in port, which is weird since when I inspect the MyToyota website, it says that vehicle left location same day it arrived at the port...

Been advised car will be ready to pick up 2nd half of July / towards the end of it (again, Inspected ETA says still 6th of July). They will contact me again somewhere near the delivery - hope not to tell me about a possible car recall .

does that mean, that the UK cars are also affected by the recall?

 

[GR86GRY]

does that mean, that the UK cars are also affected by the recall?

No it doesn't reference it at all.

That batch only got to port on 15th. The batch before sat in port for 2 weeks before moving to Derby.

The only reference to any recall that ive seen so far has been from two users outside of the UK

 

[86GR]

Most of the time the vehicle is not taken out of transport mode (Normal Auto industry procedure from alarms, connectivity..etc going fully live) until its reached the PDI stage, by that time the customer / Finance company has transferred the payment for the car. After payment transfer PDI is usually done, My Toyota APP kept notifying of every movement with Car door open, engine ON.... so hopefully you will know once the PDI is done as the GR86 will be shown under Owned (now it will be in Purchased tab) in the MY Toyota APP.

Does that mean I’ll be able to track the car from Derby and see if the dealer is ragging it around when he shouldn’t be?

 

[86GR]

I guess if it is being PDI’d by Toyota in Derby it should be active from then. I don’t want any washing etc. so ideally I’d like to rock up at the dealer just as the transporter is arriving and drive it straight off. The dealer I’ve nominated is pretty bad for parking and the new cars get crammed into the general car park so I don’t want to leave it there with potential for people to open their doors into it.

 

[Bryn]

Have you tried looking at the information via the web browser Dev tools ?

Comes up as complete gibberish when I’ve tried. Dealer can’t get any answers, Toyota won’t speak to us the customers….hoping they’ve a stand at Festival of Speed where I’ll go and fully vent !

 

[PVGR]

So I want my car with as few miles as possible Toyota said less than 5 was normal, up to 25 if it got held in some queue post Derby.

If I can track it on the app at some point, what can I do if catch the dealer taking it for a rag and whacking on a few miles?

Nothing presumably I'll just be off and still want the car.

 

[v8s]

If I can track it on the app at some point, what can I do if catch the dealer taking it for a rag and whacking on a few miles?

Report the dealer to TUK? Which would probably result in a massive bollocking for whoever involved and some kind of compo - a free service perhaps?

 

[Gal14]

Yup, the same: "left the factory" "expected at final destination 29/07/22"

order confirmation at 10.04 of that counts for anything

Update from me: Still showing as "Left the factory" but the portal inspection is now stating 17th October estimated delivery - Nice 2 and a half month slip there! Guess I'm not on the Heroic Leader after all (or I was, and my car fell off!)

 

[Mantho]

Not looking good. Status still Left the Factory on 4th June and in Transit to UK estimated at Portbury on 6th July, but Final ETA changed from 29th July to 17th Oct.

Only possibility can be the Recall, so looks like GR86 will be standing at Derby or dealer for months awaiting fix. I definitely do not want my GR86 to be sitting at the dealer.