GR86 GR86 Delivery Tracking and Collection thread

Yours is probably on the Heroic Leader with mine then - currently off the south west coast of India heading for Suez:
@Dal what is the status of yours on the website portal? I'm 29/07 too but currently showing 'left the factory'
 
@Dal what is the status of yours on the website portal? I'm 29/07 too but currently showing 'left the factory'
Yup, the same: "left the factory" "expected at final destination 29/07/22"

order confirmation at 10.04 of that counts for anything 🤪
 

Why the swift ace?

An insider told (in the german forum), that Subaru and Toyota have exclusive contracs with the NYK line.
So the next ships are

heroic leader (july ships)

dionysos leader

Selene Leader (see schedule)

Asteria Leader (see schedule)

...

schedule:


There were some cars on the (non-NYK-line ship) michigan highway, but this was an exception.
 
Just spoken to Toyota Online (I called them) about a finanace query.

Whilst on the phone I asked about an estimate for delivery - car is showing Processing Order for three or more weeks now.

Advisor said mine was an early order (10:07, Sapphire Blue, Manual) and it could be early 2023.

This is the first I heard of 2023 from Toyota. Until now Toyota Online were saying August/Sept 2022, and I even had a call from my dealer a week ago (or was it two) that mine was expected early September.

Frustrating as I'm sure I've seen people here with identical cars, ordered a little after, with updates of In Build and ETAs.

Yesterday I sent emails to Toyota Online and my nominated dealer.

The one to Toyota Online was a Formal Complaint. They have failed to respond to two emails (sent over 4 weeks ago) requesting details of my finance and that there is, by all accounts, unfairness in the way orders are being processed in respect to the time of order beign placed (e.g. orders placed after mine have left the factory and mine is still showing Processing Order). I went on to say this is by far the worst new car buying experience of any manufacturer. Once again I await their response.

The email to my dealer simply asked what they knew. From their quick response it transpires not much, but according to what they can see (on which system I don't know) my car is due to them 12th September.

Now I'm left wondering is the date the dealer advised a legacy estimate from the time of ordering (the Toyota Online welcome call cited August /Sept delivery), or is what they quoted a current estimate based on latest informantion (despite the app still showing Processing Order)?

By way of contrast, I've had a Macan on order since January and dealer has to await build slot allocations per model, per engine variant. Fianlly the dealer called on Monday to say build day is 31st Oct, which is very specific given that is months away. One would expect Toyota to know the anticipate date that a GR86 goes into build ... especially if the dealer is quoting an ETA.

Oh well, at least the sun is shining.
 
Why the swift ace?

An insider told (in the german forum), that Subaru and Toyota have exclusive contracs with the NYK line.
So the next ships are

heroic leader (july ships)

dionysos leader

Selene Leader (see schedule)

Asteria Leader (see schedule)

...

schedule:


There were some cars on the (non-NYK-line ship) michigan highway, but this was an exception.
A pure guess, but the Swift Ace stopped in the right port in Japan and is the closest scheduled car transporter to arrive at the date you can pull from the API call.
 
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A pure guess, but the Swift Ace stopped in the right port in Japan and is the closest scheduled car transporter to arrive at the date you can pull from the API call.
Yesterday someone in the German forum said, that their dealer indeed has some cars on the swift ace.

And soon the heroic Leader, which I found out, my car is also on.
 
Yesterday I sent emails to Toyota Online and my nominated dealer.

The one to Toyota Online was a Formal Complaint. They have failed to respond to two emails (sent over 4 weeks ago) requesting details of my finance and that there is, by all accounts, unfairness in the way orders are being processed in respect to the time of order beign placed (e.g. orders placed after mine have left the factory and mine is still showing Processing Order). I went on to say this is by far the worst new car buying experience of any manufacturer. Once again I await their response.

The email to my dealer simply asked what they knew. From their quick response it transpires not much, but according to what they can see (on which system I don't know) my car is due to them 12th September.

Now I'm left wondering is the date the dealer advised a legacy estimate from the time of ordering (the Toyota Online welcome call cited August /Sept delivery), or is what they quoted a current estimate based on latest informantion (despite the app still showing Processing Order)?

By way of contrast, I've had a Macan on order since January and dealer has to await build slot allocations per model, per engine variant. Fianlly the dealer called on Monday to say build day is 31st Oct, which is very specific given that is months away. One would expect Toyota to know the anticipate date that a GR86 goes into build ... especially if the dealer is quoting an ETA.

Oh well, at least the sun is shining.
Keep us updated. I'm in the same boat ("Processing" but witnessing others with later orders already seeing their cars arrive in the UK), although I'm not yet angry enough to send a Strongly Worded Letter (TM) so I'm glad you've done it :D
 
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Keep us updated. I'm in the same boat ("Processing" but witnessing others with later orders already seeing their cars arrive in the UK), although I'm not yet angry enough to send a Strongly Worded Letter (TM) so I'm glad you've done it :D

I think we are all guilty of using the ORCA email too religiously, there is an assumption that the timestamp of when you received that email is when the order was placed on Toyota's system and where you sit in the order list. We are talking minutes here. I'm pretty sure I went through the motions and placed the order at about 10:08 but my email didn't come through until 10:12 according to my email account.

I can't see there being a lull in deliveries from September onwards (as that's all we have confirmed upto so far). I'm sure we will be seeing Q4 delivery dates coming through in the next few weeks.
 
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I think we are all guilty of using the ORCA email too religiously, there is an assumption that the timestamp of when you received that email is when the order was placed on Toyota's system and where you sit in the order lost. We are talking minutes here. I'm pretty sure I went through the motions and placed the order at about 10:06 but my email didn't come through until 10:12 according to my email account.

I can't see there being a lull in delivery from September onwards (as that's all we have confirmed so far). I'm sure we will be seeing Q4 deliveries dates coming through in the next few weeks.
While I think many would agree, I think what is frustrating most, including myself is Toyota stated it would be on a first come first serve basis. There are people like myself with early order confirmation numbers,10:06, and people with much later confirmations that have cars already on boats and we are still sitting at the "order processing" stage.

The issue im having is there seems to be no real system and Toyota seem to be picking orders at random (im sure its not, but it does feel that way).

I agree with the nobody having dates September onwards so it is just a case of waiting for second batch, doesn't make it any easier though.
 
I'm also stuck without any ETA information. I'm a 10.14 order and spoke with the Toyota Online team earlier this week, but they weren't able to give me any ETA info - not even whether I would see it in 2022 or 2023.

That's my biggest frustration - at least having an ETA based on which quarter I'd expect it to see it would be helpful i.e. Q4 2022 or Q1 2023 (or later). Until I know that, I cannot plan to sell my current car and am left in a bit of limbo.
 
While I think many would agree, I think what is frustrating most, including myself is Toyota stated it would be on a first come first serve basis. There are people like myself with early order confirmation numbers,10:06, and people with much later confirmations that have cars already on boats and we are still sitting at the "order processing" stage.

The issue im having is there seems to be no real system and Toyota seem to be picking orders at random (im sure its not, but it does feel that way).

I agree with the nobody having dates September onwards so it is just a case of waiting for second batch, doesn't make it any easier though.
I agree there does not appear to be a definite schedule of the chronology of the orders being placed. I know there was talk of the colour being the determining factor but it doesn't look that way from Tejstar's order post. I'm wondering if some of it relates to whether the order was raised as a PCP or buy outright. That might have influenced when TUK raised the order with the factory to proceed. Buy outright ahead of any PCP still requiring confirmation details?

We just don't know but it's very frustrating for all of us and even more so for those with nothing beyond order processing status. Luckily mine's is now in transit but my nominated dealer has no record of it and TUK have so far not responded to any of my emails since ordering.
 
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That Toyota does not respond to emails from customers (we have all placed deposits and have confirmed orders) is unacceptable. That is why I raised a formal complaint.
 
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Two boats which had previously stopped in some Japanese ports around mid-late May arrive in Portbury next week - the Morning Crown and the Adriatic Highway. These should be the ships brining in the 15/18 July orders so would expect your apps to start bleeping next week.
 
Just checked my order for the first time in weeks…comes up with ‘translation missing’…but then in next line says ‘approved’ ?? Any ideas what that means ?
 
I've still not had any updates in the app or on Toyota Online portal, where it shows as order processing with no ETA, but I spoke to my dealer who confirmed the estimated delivery date has moved forward to 12/08/22 on their system, so looking promising. I'd expect if there were supply issues it would have moved back or not at all.
 
I've still not had any updates in the app or on Toyota Online portal, where it shows as order processing with no ETA, but I spoke to my dealer who confirmed the estimated delivery date has moved forward to 12/08/22 on their system, so looking promising. I'd expect if there were supply issues it would have moved back or not at all.
So it sounds like the dealers do have a bit more visibility than we do. Out of interest, have you had the call from Toyota UK yet ? Mine is still showing as processing, but I haven't had a call.
 
So it sounds like the dealers do have a bit more visibility than we do. Out of interest, have you had the call from Toyota UK yet ? Mine is still showing as processing, but I haven't had a call.
Maybe those who know what they're doing do; I receive a text every fortnight or so saying that 'your new vehicle is being monitored and we will contact you with any changes' and similar variations, but I've had no contact other than that, yet the MyT app tells me my car has been built and has 'left the factory', with further detail available using the instructions on p1 of this thread. I've 'had the call' too, yet my dealer appears oblivious to any progress.
 
Wish my Inchcape dealers were a bit more proactive. Shame we cant re-nominate dealers based on feedback here as some appear to be making an effort despite the whole online ordering thing which is commendable to say the least.
 
Wish my Inchcape dealers were a bit more proactive. Shame we cant re-nominate dealers based on feedback here as some appear to be making an effort despite the whole online ordering thing which is commendable to say the least.
I agree that this thread is showing us the good dealers.

As this thread shows that my nominated dealer has 15 orders I am not expecting too much from the dealer. I do look forward to seeing some GR86s around here as I see so few GT86s.
 
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