GR Yaris Buying GRMN parts in Japan

Ah! That's what I was hoping would be the case when I went. Can I ask which one your wife visited? And was this recently or a while back - just wondering if they've changed their policy.

Also, do you know what you paid for the gear knob and wheel? Many thanks!
Ah! That's what I was hoping would be the case when I went. Can I ask which one your wife visited? And was this recently or a while back - just wondering if they've changed their policy.

Also, do you know what you paid for the gear knob and wheel? Many thanks!
Gearknob was £65
Steering Wheel £170
 
Well, armed with the part numbers and the knowledge that others have managed it, I decided to try my luck again at the GR Garage in Koto City West Tokyo, before I leave Japan tomorrow.

I spoke to a different chap this time (mainly through the power of Google Translate). Sadly, I got the same response. Their policy is to only sell you GR Yaris parts if you are a registered owner in Japan with the correct documentation. Doesn't matter if you have proof of UK ownership/a VIN number, etc.

Apparently it's always been this way, all other GR Garages are the same, and their policy hasn't recently changed. So, I'm leaving Japan empty handed, a bit disappointed and slightly confused.

On the plus side, they had a couple of nice motors in the showroom.
 

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Well, armed with the part numbers and the knowledge that others have managed it, I decided to try my luck again at the GR Garage in Koto City West Tokyo, before I leave Japan tomorrow.

I spoke to a different chap this time (mainly through the power of Google Translate). Sadly, I got the same response. Their policy is to only sell you GR Yaris parts if you are a registered owner in Japan with the correct documentation. Doesn't matter if you have proof of UK ownership/a VIN number, etc.

Apparently it's always been this way, all other GR Garages are the same, and their policy hasn't recently changed. So, I'm leaving Japan empty handed, a bit disappointed and slightly confused.

On the plus side, they had a couple of nice motors in the showroom.
I am really sorry this has happened to you as sadly that’s just not true re the vin , as these parts were purchased below without a vin and with no issues and no policy , invoices attached
 

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Well, armed with the part numbers and the knowledge that others have managed it, I decided to try my luck again at the GR Garage in Koto City West Tokyo, before I leave Japan tomorrow.

I spoke to a different chap this time (mainly through the power of Google Translate). Sadly, I got the same response. Their policy is to only sell you GR Yaris parts if you are a registered owner in Japan with the correct documentation. Doesn't matter if you have proof of UK ownership/a VIN number, etc.

Apparently it's always been this way, all other GR Garages are the same, and their policy hasn't recently changed. So, I'm leaving Japan empty handed, a bit disappointed and slightly confused.

On the plus side, they had a couple of nice motors in the showroom.
Were you friendly and did you show him a photo of your GR Yaris?