I used Inchcape Guildford. Feb or March 23 pickup I think.
Comms was the issue for me but they followed my instructions and it was handed over EXACTLY as I'd asked for it, no fuss on handover which is what I also wanted - none of this silly red cover thing and champagne all round.
Pics attached - this is what I wanted so I was really pleased with that. Plastic wheel protection still in place and full of leaves behind, keys were still in the plastic pouches too. I didnt want to deal with what
@AndyRC had to in Hull. Number plates stuck on instead of being drilled as requested.
Was still annoyed tbh and they rubbed me up the wrong way big time, a massively stressful time of life in 2022 wasnt helping but popped in (January I think) just because I wanted to check the GR86 out, I'd seen a red one in Hull through the window, and I knew Guildford finally had one in so I went to take a look in passing. Was just chatting to the sales guy and mentioned I had one on order after being told they were unavailable to order, they checked and turns out mine was due in any day (I think it was something crazy like the following week), I'd heard nothing.
Booked a test drive on a Saturday, came in, no one had actually booked me in so had to come in Sunday. That wound me up big time.
Comms was just generally piss poor, frustratingly so to the point where I was going to actually go in and ask them what the hell was going on.
I expect nothing less from dealerships, so none of this surprised me. BMW were even worse. Ford the same. I'd not buy a Toyota again I dont think.
Its been so poor I'm tempted to have servicing done by a reputable independent and veto the 10 year warranty just so I can avoid main dealers. Guildford was pretty packed and low on space as well, Ford was next door at one point with a similar setup (crammed in with no room to move) and they damaged my Focus ST when it went in for a service so this oddly is a major consideration for me, I was expecting the GR86 to be damaged before I picked it up.
No accessories included, assuming people actually still get them.
Id just pick one and temper any expectations that exceed 'low' unless someone else had a decent experience with one.