GR Yaris DTUK Warranty Issues.

Ok, so Andrew from DTUK has resumed contact with me via email.
I am not in the habit of criticising companies or individuals on a public forum unless I feel like I have been backed into a corner.
As far as our friend Fred is concerned, maybe I was a little harsh, but.
I had basically carried out everything Fred had suggested before I started the thread.
 
Sekred said:
Ok, so Andrew from DTUK has resumed contact with me via email.
I am not in the habit of criticising companies or individuals on a public forum unless I feel like I have been backed into a corner.
As far as our friend Fred is concerned, maybe I was a little harsh, but.
I had basically carried out everything Fred had suggested before I started the thread.
Click to expand...
Next time, feel free to reach out to one of us in the Admin team. Although it's not necessarily our job to solve everyone's issues, I'm sure most of the team would be happy to try and help. I would at least.

It's better that way than need to try and solve issues after the damage is already done reputation wise.
 
S18RSG said:
Next time, feel free to reach out to one of us in the Admin team. Although it's not necessarily our job to solve everyone's issues, I'm sure most of the team would be happy to try and help. I would at least.

It's better that way than need to try and solve issues after the damage is already done reputation wise.
Click to expand...
No problem
 
Sekred said:
Ok, so Andrew from DTUK has resumed contact with me via email.
I am not in the habit of criticising companies or individuals on a public forum unless I feel like I have been backed into a corner.
As far as our friend Fred is concerned, maybe I was a little harsh, but.
I had basically carried out everything Fred had suggested before I started the thread
Click to expand...

Thanks for reaching out, let me know once the cables been repaired and we’ll start to look into the Bluetooth issues.

I can only go off previous experiences and Bluetooth can be temperamental. But isn’t infallible. Regarding the module itself; if Bluetooth isn’t working then chances are that you’ll be asked to destroy the module, and a new one shipped out to you. Again that’s what’s happened recently when I’ve mentioned module issues to DTE back in Germany
 
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