GR86 GR86 Delivery Tracking and Collection thread

[Jimmyd]

Hope that they do honour the price, was watching that elon musk netflix and saw he asked pre-order customers for more money when the cars were due to be delivered because he couldn't sell them at a loss....

Elon musk is scum and can absolutely do one

 

[v8s]

Hope that they do honour the price, was watching that elon musk netflix and saw he asked pre-order customers for more money when the cars were due to be delivered because he couldn't sell them at a loss....

Bit of a difference between Tesla (who were burning through cash at the time and losing money on everything they made) and Toyota who could take it on the chin and make a loss on 400 cars as to them the loss would be smaller than the tea and biscuit fund.

 

[GR86GRY]

If it was only this model they were losing money on then I might agree. "Toyota struggled to absorb a worldwide cost surge exceeding $2 billion in the July-September period."

This experience has taught me to expect the worst from Toyota, sadly.

 

[Ersakus]

Regarding demo car test drive. Jemca Bracknell thinks they will be allocated one in a month time or so. They said before that you might be united with your ordered gr86. So suggestion is no test drive for me.

 

[craft43]

Had an update from my dealer today. Was informed that they have a GR86 training day on 16th November where they get to test drive the cars and asked me if there was any questions I wanted to ask so he can pass it onto Toyota directly on the day.

I was also told that in the system my current order had changed from 14th November to now showing 2nd December.

Hopeful that if their training day is only in the next few weeks, that our orders aren't too far after that

 

[FRAJ]

...any questions I wanted to ask so he can pass it onto Toyota directly on the day.

Yes, where the **** is my car?
Good update, thanks.

 

[craft43]

Yes, where the **** is my car?
Good update, thanks.

That was the question I asked and found out it had moved to the 2nd December

So 2nd December + 1 week of PDI, looking to be around mid December. My car is coming before their own demo car

 

[PaulT]

Would Toyota have delayed deliveries until dealers could be trained? I wonder if that's it, waiting for dealers to be trained and that in turn required getting UK cars patched up and on the road first.

 

[craft43]

Would Toyota have delayed deliveries until dealers could be trained? I wonder if that's it, waiting for dealers to be trained and that in turn required getting UK cars patched up and on the road first.

That does seem more logical than delaying cars due to people wanting to test drive first.

 

[AndyRC]

That does seem more logical than delaying cars due to people wanting to test drive first.

That scenario makes a lot of sense as Toyota will not want to hand over a car without having the person conducting the handover having passed the “ Toyota GR86 Product Training” and being adequately informed has to operation/function etc.

 

[mirokujames]

That scenario makes a lot of sense as Toyota will not want to hand over a car without having the person conducting the handover having passed the “ Toyota GR86 Product Training” and being adequately informed has to operation/function etc.

Ill be honest, ive never had a "Good/Well Informed" handover of any car. I usually know ore than the sales tech. I would rather the dealer say, terribly sorry but we know nothing so if you want you car before we have been "Trained" then there will be no handover we will just give you your keys and let you be on your way.

 

[PVGR]

Anyone who is annoyed and fed up with waiting should go and buy the latest Evo magazine. Has put a big old smile on my face and extended my patience!

 

[AndyRC]

Ill be honest, ive never had a "Good/Well Informed" handover of any car. I usually know ore than the sales tech. I would rather the dealer say, terribly sorry but we know nothing so if you want you car before we have been "Trained" then there will be no handover we will just give you your keys and let you be on your way.

@mirokujames , a concur that most “enthusiasts“ will often know far more about the model than the salesperson , but not everyone has the same level of interest who purchases a car.

Scenario , customer simply given keys , drives off , fatal crash due to being unfamiliar with the operation of the vehicle. First question to be asked , by multiple parties, will be “Was the customer familiarised with the vehicle by a competent person?“.

I can fully understand Toyota not handing any cars over until their sales force have been trained. It’s also reasonable to ask , with all the delays on the GR86, why weren’t the sales force trained well before the delivery date

 

[mirokujames]

@mirokujames , a concur that most “enthusiasts“ will often know far more about the model than the salesperson , but not everyone has the same level of interest who purchases a car.

Scenario , customer simply given keys , drives off , fatal crash due to being unfamiliar with the operation of the vehicle. First question to be asked , by multiple parties, will be “Was the customer familiarised with the vehicle by a competent person?“.

I can fully understand Toyota not handing any cars over until their sales force have been trained. It’s also reasonable to ask , with all the delays on the GR86, why weren’t the sales force trained well before the delivery date

While I totally understand the safety aspect. I think what I was trying to say is regardless of the training they have, I’m not sure I’ve ever been told anything that would stop an accident occurring. Usually it’s, this is how you pair your phone, and turn the radio/sat nav on. Please enjoy your new car and give us the highest score possibly on the satisfaction survey. Bye.

I really hope this one is different and the sales person passes on some useful knowledge and information.

 

[FS1819]

It has been 7 months since the orders were accepted. There has been so much time for whatever training the dealers need. I doubt the brake ECU update made that much of a difference to the training. Even so, they had plenty of time to organise the training right after the ECU update. It shows the inadequate project management skills Toyota UK have. Any secondary school business venture would have done better.

It’s kind of like how Crossrail has been three separate journeys for the last few months. With the delays in construction, surely it allowed for even more time to replace/retrofit the signalling system. But no they didn’t bother doing it right…

Just that in Toyota’s case, I cannot believe a Japanese enterprise can mess up like this

 

[KobayashiMaru86]

As for handover I'm not bothered as we'll know more than them anyway plus I like discovering things, sitting on the drive reading through the manual. That said when I bought my Street Triple new, the salesman was very thorough and very knowledgeable, going through all the menus. But then they are into bikes and the same guys are there 3 years later.

 

[AndyRC]

Unfortunately it’s not about what we want, a car is lethal device in the wrong/untrained/ anyones hands and Toyota have a responsibility to mitigate that risk by familiarising every customer , not simply throwing the keys at folk, no matter how much of an “expert“ they think they are, is not acceptable from a legal/reputational perspective for the likes of Toyota.

There will be some folk (probably less than with other Toyota models) collecting a GR86 , who don’t have a clue where anything is I’d be very surprised if anyone gets to collect their car before the sales team have completed their training

 

[Conscript]

There will be some folk (probably less than with other Toyota models) collecting a GR86 , who don’t have a clue where anything is I’d be very surprised if anyone gets to collect their car before the sales team have completed their training

It's...a car. Unless they've changed the fundamental position of the steering wheel or the pedals, I think the only thing Toyota should be legally responsible for is making sure whoever they give it to has a driving license

I get what you're saying though. But personally I just want to be told how to open the fuel filler and given the keys so I can go. If I can't work out how the windscreen wipers work, that should be on me, not Toyota

 

[KobayashiMaru86]

Unfortunately it’s not about what we want, a car is lethal device in the wrong/untrained/ anyones hands and Toyota have a responsibility to mitigate that risk by familiarising every customer , not simply throwing the keys at folk, no matter how much of an “expert“ they think they are, is not acceptable from a legal/reputational perspective for the likes of Toyota.

There will be some folk (probably less than with other Toyota models) collecting a GR86 , who don’t have a clue where anything is I’d be very surprised if anyone gets to collect their car before the sales team have completed their training

I have a licence. That's the only requirement needed to judge me "worthy" or not. Surely they don't expect me to sign SOPs before being allowed to take delivery?

 

[beorg]

@mirokujames , a concur that most “enthusiasts“ will often know far more about the model than the salesperson , but not everyone has the same level of interest who purchases a car.

Scenario , customer simply given keys , drives off , fatal crash due to being unfamiliar with the operation of the vehicle. First question to be asked , by multiple parties, will be “Was the customer familiarised with the vehicle by a competent person?“.

I can fully understand Toyota not handing any cars over until their sales force have been trained. It’s also reasonable to ask , with all the delays on the GR86, why weren’t the sales force trained well before the delivery date

How did it work with online purchasing and remote deliveries during the pandemic? Surely it was just a matter of signing the contract and taking a delivery of the car on an agreed day?