GR86 GR86 Delivery Tracking and Collection thread

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Danbird93 said:
I've emailed the online Toyota team today. I've just asked for a general update on my order as I know the car is in the country etc. I've also let them know that I'm disappointed with the updates provided so far after a £1000 deposit etc.

I'm not desperate for it to be delivered asap but I would just like some clarity around a collection date so I can arrange the sale of my current car.

If I hear back any information that hasn't already been posted on here I will add it on here.
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I've just got the below update, quite a speedy email response but sadly confirms the delays to delivery to end of September onwards.

I've let them know it might be worth sending a general email to those of us with cars in the country to stop speculation etc
 
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Danbird93 said:
I've just got the below update, quite a speedy email response but sadly confirms the delays to delivery to end of September onwards.
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I have just received exactly the same email (copied and pasted with name changed).
Apart from the initial order when it told me 12 -14 weeks, I haven’t been expecting my car any earlier than that anyway. Glad to see they have finally started to send out replies, it’d be nice if they would send out this information to all rather than people specifically asking though. Thankfully we’re all keeping each other up to date with what’s going on.
I replied and suggested that they could let all people who’ve placed an order know the same, at least it’s something rather than just no comms at all.
 
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Seano1878 said:
I wish they’d say what the change is..
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Indeed the wording has me a bit concerned. What does "specific environment and usage" actually mean? Hope we're not talking ISA here

"Given some unique European conditions, such as a specific environment and usage, the vehicles are subject to a change to accommodate to these conditions."
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Does the fact that we aren't in the EU anymore not make a difference?
 
Tejstar said:
Indeed the wording has me a bit concerned. What does "specific environment and usage" actually mean? Hope we're not talking ISA here
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Toyota Online Retail are masters of making it sound like they've given information when they've actually said nothing conclusive. I notice the delivery is not September but "September onwards" so there's scope for even more delays.
 
The fact we are not in the EU won’t make any difference. Just because we have not said we are adopting ISA (yet) means very little. Car manufacturers aren’t going to produce a different model just for the uk. They will just produce a model for European markets that are all the same. We will get what we get.

Instead of this wishy washy description of the changes they need to answer just one question to put minds at rest once and for all.

Is the car being fitted with any form of ISA system?

Answer only YES/NO

No details required
 
Grrrr-Woof! said:
The fact we are not in the EU won’t make any difference. Just because we have not said we are adopting ISA (yet) means very little. Car manufacturers aren’t going to produce a different model just for the uk. They will just produce a model for European markets that are all the same. We will get what we get.

Instead of this wishy washy description of the changes they need to answer just one question to put minds at rest once and for all.

Is the car being fitted with any form of ISA system?

Answer only YES/NO

No details required
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But teh rest of Europe has some "minor" differences in cars ;)
 
Voice of Reason said:
Anyone had a response from Toyota customer care? I hear the poor people in the mushroom farm they call Toyota online are keen for us to pass on our discontent to them, however I for one have never had a response.
Currently eyeing up a new Type R with the intention of flipping the GR86 as I don’t feel like I want to deal with Toyota any longer.
Find it very ironic that part of the reason cars are being held is so Toyota can make a big deal of the launch and advertise the GR brand to potential customers whilst totally pissing off the good people who have already paid deposits!
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My mate has an FK8 CTR and he said Honda UK are woeful, always trying to worm out of warranty work and employ absolute numb nuts that shouldn’t carry out work on Type R’s.

My brothers experience with Toyota has been excellent with his GRY.
 
My issue with the above response is “we apologize to our customers” but they don’t, they apologise to whoever emails them instead of actually sending out an email advising everyone who has ordered of delays.

If I remember my business in the same way, I wouldn’t have one for very long.

The wait I can deal with, as everyone has stated, it’s the constant bullshitting and moving goalposts without telling anyone then sending responses like that which quite frankly, aren’t worth the time taken to write as they say nothing.

Argh
 
mirokujames said:
My issue with the above response is “we apologize to our customers” but they don’t, they apologise to whoever emails them instead of actually sending out an email advising everyone who has ordered of delays.

If I remember my business in the same way, I wouldn’t have one for very long.

The wait I can deal with, as everyone has stated, it’s the constant bullshitting and moving goalposts without telling anyone then sending responses like that which quite frankly, aren’t worth the time taken to write as they say nothing.

Argh
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100% this, although they haven't even replied to my email from the start of the week
 
mutix said:
I think It is clear now, that for some reason they want to release all 2022 build cars in one go (no more cars being built atm)?
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Some idiot in marketing who thinks it would be a good idea perhaps?
Grrrr-Woof! said:
The fact we are not in the EU won’t make any difference. Just because we have not said we are adopting ISA (yet) means very little. Car manufacturers aren’t going to produce a different model just for the uk. They will just produce a model for European markets that are all the same. We will get what we get.

Instead of this wishy washy description of the changes they need to answer just one question to put minds at rest once and for all.

Is the car being fitted with any form of ISA system?

Answer only YES/NO

No details required
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so are we all getting left or right hand drive?
 
Never mind left or right hand drive, at the moment it’s more like sleight of hand drive. Toyota do seem to be making them all disappear.

But the letter people have received a few posts above suggest there is no difference in uk cars with the ‘unique European conditions’ line.
 
My T app just updated to show my car is on the way to Derbyshire.
I should be excited about it, but the whole experience is a bit deflating now, which is a real shame for my first new car experience.
 
Just checked the website again and my ETA has been updated to October 6th. Well, won't be the last update for sure but at least I have a rough idea now since it is the first update after my car went into production.
 
The industry call the current manufacturing process Build Shy vehicles. Google it. It keeps the people employed at the plants but the vehicles get shipped with missing parts. So any dates shown on systems only shows when your part built vehicle arrives. Then the wait begins. It just depends how many models are waiting for the same part and where in the world those parts need to go to.

 
cc3 said:
The industry call the current manufacturing process Build Shy vehicles. Google it. It keeps the people employed at the plants but the vehicles get shipped with missing parts. So any dates shown on systems only shows when your part built vehicle arrives. Then the wait begins. It just depends how many models are waiting for the same part and where in the world those parts need to go to.

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Genuinely interesting, thanks for the post (y)
 
Certainly ironic asking this but is it possible to delay an order?

Need to make a decision soon on my current car.

Fiesta ST on order since Jan is due to be built and delivered within the next couple of months so thinking I might run that for a while. Would trade in my current Fiesta ecobomb for a good trade in price (considerably better than its now worth basically)

But then I'm in a new pcp contract for potentially 6 months when the GR86 shows up or gets built (who knows though, thanks Toyota) so could end up owing money on the new PCPd ST or having nothing in the agreement. Or maybe I'll luck out and find it has a couple of grand in it. Probably the wrong decision financially and i think itll cost me a few grand but it's not the end of the world...

Other option is buy the current fiesta out and wait. At which point its a depreciating asset (not really an issue). Strong residuals currently. But market might tank soon and it could be worth significantly less.

Be a shame to run the fiesta for just 6 months, let alone to then lose money on it. I'm bored stiff with the Ecobomb too having had it 3.5 years

Still going to go with the GR86 at the end of the day (or end of next year at this rate)
 
Bathroom_Security said:
Certainly ironic asking this but is it possible to delay an order?

Need to make a decision soon on my current car.

Fiesta ST on order since Jan is due to be built and delivered within the next couple of months so thinking I might run that for a while. Would trade in my current Fiesta ecobomb for a good trade in price (considerably better than its now worth basically)

But then I'm in a new pcp contract for potentially 6 months when the GR86 shows up or gets built (who knows though, thanks Toyota) so could end up owing money on the new PCPd ST or having nothing in the agreement. Or maybe I'll luck out and find it has a couple of grand in it. Probably the wrong decision financially and i think itll cost me a few grand but it's not the end of the world...

Other option is buy the current fiesta out and wait. At which point its a depreciating asset (not really an issue). Strong residuals currently. But market might tank soon and it could be worth significantly less.

Be a shame to run the fiesta for just 6 months, let alone to then lose money on it. I'm bored stiff with the Ecobomb too having had it 3.5 years

Still going to go with the GR86 at the end of the day (or end of next year at this rate)
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Asking Toyota to change colour puts you at the end of the queue :)
 
cc3 said:
The industry call the current manufacturing process Build Shy vehicles. Google it. It keeps the people employed at the plants but the vehicles get shipped with missing parts. So any dates shown on systems only shows when your part built vehicle arrives. Then the wait begins. It just depends how many models are waiting for the same part and where in the world those parts need to go to.

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Great find, thanks for sharing. Might explain the bizarre 3ish month holds once the cars are in the destination country, with no apparent urgency from TGB to communicate more details - as they haven't taken ownership? I guess the transfer of ownership from Toyota JP to Toyota UK would normally happen at port of landing or destination (Portbury or Derby), but maybe not in this case if the parts are more fundamental vs. the usual Toyota / Subaru market fitted Head Units
 
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