GR86 GR86 Delivery Tracking and Collection thread

I'm not one to complain, but I think I will be giving them a ring at lunch to try and get some more info.

Are there people on this forum in a far worse position than I am, having a car sitting in Derby? Yes. But I can no longer understand Toyota's rationale here.

Decisions have been made on the back of delivery estimates and what little information Toyota has provided. This latest delay, if followed through with, is unacceptable. We are, after all, a thousand pounds in to this illusory purchase.

We should not have gotten so excited yesterday...
 
Bennno said:
Yes, beyond fuming at the moment. Toyota clearly have an issue with the cars they wont disclose or dont give two hoots for customers.

I did get one of those nice, we are doing all we can responses devoid of any detail however.
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As i said multimple times: UK may face the same issue, as EU cars....
 
connorolewio said:
I'm not one to complain, but I think I will be giving them a ring at lunch to try and get some more info.

Are there people on this forum in a far worse position than I am, having a car sitting in Derby? Yes. But I can no longer understand Toyota's rationale here.

Decisions have been made on the back of delivery estimates and what little information Toyota has provided. This latest delay, if followed through with, is unacceptable. We are, after all, a thousand pounds in to this illusory purchase.

We should not have gotten so excited yesterday...
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Thats the problem: one day they say: "next week" and then: "two months". Thats not acceptable.
My issue is, that my car will stand 3 months next to salt water in Zeebrügge for an unknown reason...
 
Looks like the "estimatedDeliveryToFinalDestination: "2022-10-17"" we didn't want to believe was correct then.

13 weeks / quarter of a year to go then.
 
I think It is clear now, that for some reason they want to release all 2022 build cars in one go (no more cars being built atm)?
 
badger748 said:
I wonder if they will contact any of us to say this?
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This is the crux of the frustration. I'm not too bothered if the car gets delayed a little (although arbitrarily deciding to withhold built cars that are here is a bit galling), but it would be nice to be kept in the loop without having to ask. We were told "regular monthly updates" and so far, I don't think anyone has had that.
 
Conscript said:
This is the crux of the frustration. I'm not too bothered if the car gets delayed a little (although arbitrability deciding to withhold built cars that are here is a bit galling), but it would be nice to be kept in the loop without having to ask. We were told "regular monthly updates" and so far, I don't think anyone has had that.
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This, Also Imagine my dealer called me this morning saying my car is due in two weeks haha - what a rollercoaster!
 
mutix said:
I think It is clear now, that for some reason they want to release all 2022 build cars in one go (no more cars being built atm)?
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I think they want to p*ss off everybody, who is not angry about toyota because of that car, yet.

I mean the last 10%, that actually got a car ;)
 
ZN8 said:
I wish there was some transparency, yeah fair enough things like this happen and it would be for a reason, but why can't it be disclosed to customers? Why the hush hush?
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I've wondered this. The fact we were told monthly updates would follow, about 3 months ago - and have since heard nothing.... is just plain weird? rude?
I run a business.
The notion of "treating customers" this way is insane....
 
Kosh said:
I think they want to p*ss off everybody, who is not angry about toyota because of that car, yet.

I mean the last 10%, that actually got a car ;)
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To be honest my hype was gone already when Toyota refused to disclose the reason for cars being held for the first time - I do not expect much from them since then - so I am taking today's news in quite calm manner ; ).
 
ZN8 said:
I wish there was some transparency, yeah fair enough things like this happen and it would be for a reason, but why can't it be disclosed to customers? Why the hush hush?
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Indeed. I must say though, that if I was in the position where I'd bought a car, been told it was built and was in the UK, and the only thing remaining was to deliver it to the dealer, I'd be more than p**ed off to then be told at the last minute "we're holding it until October for marketing reasons to let them all go at once :)".

Like...what do I care about your marketing? Surely you released the car back in April. They're all sold now, so what's the point of a marketing move that only infuriates current customers? If they were going to do that, should have been made clearer from the outset, not tell everyone "ooo you might have it in August!".
 
badger748 said:
The way Toyota has been, if it wasn't for the fact i really want this car, I'd have told them where to stick it ages ago due to their "service".
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Same here and the reason my wife does not want a Toyota, even she's interested in hybrids...

The "service" is crap.
 
Update: Managed to get some comms from someone working at the Derby plant through someone I work with. The cars are there (as we know) and delay will be due to waiting on parts still. Common reasons are no head units are fitted in Japan and they are fitted in Derby along with any calibration for UK specification.

Not a great update as this guy doesn’t work in this section. But I will try and push for more details
 
volksdub said:
Update: Managed to get some comms from someone working at the Derby plant through someone I work with. The cars are there (as we know) and delay will be due to waiting on parts still. Common reasons are no head units are fitted in Japan and they are fitted in Derby along with any calibration for UK specification.

Not a great update as this guy doesn’t work in this section. But I will try and push for more details
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Just call them the GR86 LE's and roll them out without a head unit, worked for Honda!

Haha
 
The head units are fitted in the factory for the rest of the markets though, and for the Japanese cars that aren’t the super boggo spec.

If only Toyota would be transparent with us. We can deal with a failure but don’t want to be lied to.
 
Does anyone know the fone no for the people at Toyota Retail in Great Burtgh who handle the GR86 sales? I cant find it quickly to hand !
 
badger748 said:
The way Toyota has been, if it wasn't for the fact i really want this car, I'd have told them where to stick it ages ago due to their "service".
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Trouble is, I think Toyota know this and know then theres a queue of people lined up waiting

So literally dont care in the slightest
 
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