GR Yaris (Gen 2) Toyota Sweden official maintenance data showing wrong oil type and viscosity for both generations.

[AHSwede]

Currently getting my 20,000 km service at a dealer in northern Sweden for my 2025 gen2. They wanted to use 0w-16 oil. I told them that was not correct so they showed me their computer screen (which apparently was national level service information). They had selected the correct car/engine, and their database indicated anything from 0w-16 to 10w-30. I told them that was a mistake and that was supposed to be for the regular Yaris. They had little reason to believe me so I told them to look in the owners manual. They eventually agreed to use 0w-20 SP but it took some discussion. EDIT - they ended up putting in a 0w-20 SN that they bought from a third party store. I told them this was still wrong but they said they will warranty the engine if anything happens.

They also wanted to change the brake fluid, which is only normally due at 40,000 km, however, this was an honest mistake on the employees part and was quickly remedied.

I had them print out their service schedule for warranty work.....and their regular (and only) service is the "severe service" schedule for much of the rest of the world. So for example, transfer case and rear diff changed at 20,000 km to maintain warranty. In some (most?) countries it's done at 40,000 km for basic warranty work for regular street driven cars.

So double check everything when going to a dealer in Sweden, their system is wrong and based on past experiences it will almost for sure not get updated or fixed.

Edit - they also over filled the transfer case as they used the wrong fill hole, but I caught it before the car was driven.

So now I have a car with the wrong engine oil and service that was done that was not needed. It cost nearly $760 EUR equivalent which isn't the problem, but it still quite high for a 20,000km service

 

[Euge]

Currently getting my 20,000 km service at a dealer in northern Sweden for my 2025 gen2. They wanted to use 0w-16 oil. I told them that was not correct so they showed me their computer screen (which apparently was national level service information). They had selected the correct car/engine, and their database indicated anything from 0w-16 to 10w-30. I told them someone had made a mistake and that was for the regular Yaris. They had little reason to believe me so I told them to look in the owners manual. They eventually agreed to use 0w-20 SP but it took some discussion.

They also wanted to change the brake fluid, which is only normally due at 40,000 km, however, this was an honest mistake on the employees part and was quickly remedied.

I had them print out their service schedule for warranty work.....and their regular service is the "severe service" schedule for much of the rest of the world. So for example, transfer case and rear diff changed at 20,000 km to maintain warranty. In some (most?) countries it's done at 40,000 km for basic warranty work for regular street driven cars.

So double check everything when going to a dealer in Sweden, their system is wrong and based on past experiences it will almost for sure not get updated or fixed.

Edit - they also over filled the transfer case as they used the wrong fill hole, but I caught it before the car was driven.

Nightmare fuel right there. I’m semi tempted to sack off the relax warranty and start servicing with a specialist. It’s not as if I ever plan on selling mine.

 

[AHSwede]

Nightmare fuel right there. I’m semi tempted to sack off the relax warranty and start servicing with a specialist. It’s not as if I ever plan on selling mine.

I was at the dealer for 3.5 hours too and they still ended up using the wrong damn oil. They used 0w-20 SN. I told them a dozen times to use SP and they even went to a other store to buy it. They then bought the wrong oil still!!! They even had a bottle of SP in the shop that they showed me. This is absurd. They also overfilled the transfer case but then drained it in front of me before the car was driven, they used the wrong oil, and they used they wrong service schedule (they used the "special edition" schedule). I'm so disappointed, this is absurd. How the f**k does Toyota still have the wrong oil in their system???? The car has been out for years. How many people got 0w-16 oil without knowing it. Really wondering if all the engines that blew up were because of the wrong oil. f***ing inexcusable.

 

[EMMM]

Went for 6m service. This service does not include oil change. They changed the oil anyway. At least they did not charge a penny for this